Effective Date: June 27, 2024

Introduction

Frankston Business Collective (“FBC”, “we”, “us”, “our”) is committed to protecting the privacy and personal information of our members and visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from members and users of our services.

Information We Collect

We collect various types of information, including:

  • Personal Information: Name, address, email address, phone number, business details, and other identifiable information.
  • Financial Information: Payment details for membership fees or event registrations.
  • Technical Information: IP addresses, browser type, operating system, and other technical data collected through cookies and similar technologies.

How We Use Your Information

We use your information for the following purposes:

  • Membership Management: To process membership applications, renewals, and provide member benefits.
  • Communication: To send newsletters, updates, and other communications relevant to our members.
  • Event Management: To manage registrations, attendance, and feedback for events and activities.
  • Improvement of Services: To analyse usage patterns and improve our services and offerings.
  • Compliance: To comply with legal obligations and protect our legal rights.

Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: With trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access and Correction: Request access to your personal information and request corrections if the information is inaccurate or incomplete.
  • Deletion: Request the deletion of your personal information, subject to certain legal restrictions.
  • Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions included in these emails.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies at the individual browser level.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Frankston Business Collective CEO,

Mrs. Bernadine Geary
Email:    Bernadine.Geary@frankstonbusinesscollective.com.au
Phone:  0410 129 581