Updated on 4 Oct 2024

Introduction

Frankston Business Collective (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information
We may collect personal information that you voluntarily provide to us when you:
  • Register for events, memberships, or services.
  • Subscribe to our newsletter.
  • Contact us through our website, email, or phone.
  • Submit forms or applications.
This information may include:
  • Name
  • Email address
  • Phone number
  • Business details
  • Mailing address
2. Non-Personal Information
We may collect non-personal information automatically when you visit our website, including:
  • IP address
  • Browser type
  • Operating system
  • Pages viewed on our website
  • Referring website addresses
How We Use Your Information
We use the information we collect in the following ways:
  • To provide and manage our services, memberships, and events.
  • To communicate with you about our services, promotions, and updates.
  • To improve our website and the services we offer.
  • To comply with legal obligations or resolve disputes.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
  • Service Providers: We may share information with trusted service providers to help us operate our website, conduct our business, or provide services to you (e.g., payment processors, email service providers).
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to a legal process or government request.
Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Retention of Information

We retain your personal information for as long as necessary to provide our services and to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features on our site.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights
You have the following rights regarding your personal information:
  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
  • Withdrawal of Consent: You can withdraw your consent to our processing of your personal information at any time.

To exercise these rights, please contact us using the contact details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the date of the most recent revision. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:

Frankston Business Collective